Privacy Policy

This Privacy Policy explains how Beamsi collects, uses, stores, and discloses information in connection with the Beamsi website, public launch pages, customer workspaces, communications, and related services (collectively, the "Services").

This policy is intended to describe Beamsi's current operational practices at a high level. It does not create any contractual commitment beyond what is required by applicable law or a separate written agreement with Beamsi.

1. Scope and Definitions

This Privacy Policy applies to information processed by Beamsi when:

• a visitor browses or interacts with a Beamsi public website or landing page
• a customer, operator, or invited user creates or uses a Beamsi account
• a workspace owner, customer, or team member submits information into the Services
• a person contacts Beamsi for support, onboarding, billing, privacy, or business inquiries
• Beamsi receives information from service providers, integrations, payment processors, or operational tooling used to run the Services

For purposes of this policy:

• "Beamsi" means the operator of the Services
• "customer" means the organization, company, or person that purchases, configures, or uses the Services
• "workspace data" means information submitted to, stored in, or generated from a customer workspace
• "personal information" means information that identifies, relates to, describes, or can reasonably be linked with a particular person or household under applicable law

2. Information We Collect

Beamsi may collect the following categories of information:

2.1 Account and Identity Information

• name, username, company name, and account role
• email address, login credentials, and authentication metadata
• company scope, permissions, and session details

2.2 Billing and Transaction Information

• billing contact details
• subscription, checkout, trial, renewal, and activation records
• payment status and limited transaction metadata received from payment processors

Beamsi does not intentionally store full payment card numbers unless explicitly handled by a specialized payment processor acting under its own privacy terms.

2.3 Workspace and Customer-Provided Content

• business inputs, prompts, product ideas, launch materials, documents, messages, deliverables, and artifacts
• uploaded or generated content within customer workspaces
• communications exchanged through customer-facing or operator-facing workspace tools
• company profiles, operating preferences, and customer directives

2.4 Usage, Device, and Technical Information

• browser type, device type, operating system, language, and general configuration data
• IP address, timestamps, log records, route access, referrers, and interaction events
• diagnostics, error events, crash data, reliability signals, and telemetry
• rate-limit, fraud-prevention, and security monitoring events

2.5 Communications and Support Information

• support requests, onboarding notes, replies, and attachments
• correspondence related to sales, billing, activation, privacy requests, or customer success
• feedback, survey responses, and other voluntary submissions

2.6 Information From Third Parties and Service Providers

• authentication and identity metadata
• payment or subscription events
• infrastructure, hosting, email, messaging, and analytics signals used to operate the Services
• public business or company information a customer asks Beamsi to research, structure, or process

3. Sources of Information

Beamsi may collect information:

• directly from you
• automatically when the Services are used
• from workspace owners or administrators
• from payment processors, authentication providers, cloud vendors, and communications providers
• from integrations or other services connected by a customer or operator
• from publicly available sources when the platform is used to organize or summarize public business information

4. How We Use Information

Beamsi may use information for the following purposes:

• provide, operate, secure, maintain, and improve the Services
• create and manage accounts, sessions, permissions, and workspace access
• process subscriptions, billing, trials, renewals, activation events, and account administration
• deliver customer workspaces, task execution, communications, support, and product features
• personalize and configure customer experiences, workflows, and outputs
• respond to support requests, onboarding inquiries, privacy requests, legal notices, and business communications
• detect abuse, misuse, fraud, security incidents, policy violations, or unlawful activity
• debug service issues, perform monitoring, maintain logs, and support reliability operations
• comply with law, enforce agreements, protect rights, and defend Beamsi, its personnel, users, and service providers
• evaluate, test, and improve product quality, safety, and operational performance
• develop, train, tune, evaluate, and improve models, AI-assisted features, automations, workflows, and related Beamsi products and services, unless a separate written agreement states otherwise

Beamsi may also use de-identified, aggregated, or otherwise non-personal information for analytics, benchmarking, product planning, reliability, or internal business purposes where permitted by law.

5. Workspace Data and Customer Responsibilities

Customers are responsible for the information they submit to the Services and for ensuring they have the rights, permissions, and lawful basis needed to provide that information.

Where Beamsi processes workspace data on behalf of a customer, the customer remains responsible for:

• deciding what information to input into the Services
• managing internal permissions and access decisions
• responding to requests from its own personnel, clients, or end users where the customer is the primary controller of that information
• providing any notices, disclosures, and consents required for its own customers, users, employees, contractors, leads, prospects, or end users
• evaluating whether its use of the Services is appropriate for any regulated, high-risk, or sensitive context

Beamsi may process workspace data to provide the Services, secure the platform, prevent abuse, support customers, comply with law, enforce platform terms, and improve Beamsi products, models, automations, and operational systems unless a separate written agreement states otherwise.

Unless a separate written agreement states otherwise, customers should not assume that Beamsi is acting as their legal, compliance, records-management, or regulated-data processor for any special-category data environment.

6. Disclosures of Information

Beamsi may disclose information:

• to vendors, contractors, and service providers that help operate the Services
• to payment processors, identity providers, hosting providers, infrastructure vendors, communications vendors, and support tooling providers
• to affiliated entities, advisors, insurers, auditors, or professional service providers as reasonably necessary
• to a customer workspace owner, administrator, or authorized representative
• in connection with a merger, financing, acquisition, restructuring, asset sale, or other corporate transaction
• to law enforcement, regulators, courts, counterparties, or other third parties where required or appropriate to comply with law, protect rights, respond to claims, or address security issues

Beamsi may also disclose information when it believes disclosure is reasonably necessary to:

• investigate or prevent fraud, abuse, or misuse
• protect the security or integrity of the Services
• enforce agreements, policies, or acceptable use rules
• protect Beamsi, customers, users, or the public from harm

Beamsi does not sell personal information for money. Beamsi does not intentionally disclose personal information for third-party behavioral advertising unless clearly disclosed through a separate operational notice or consent flow.

7. Service Providers and Platform Vendors

Beamsi uses third-party vendors and operational providers to host, authenticate, bill, monitor, secure, and support the Services. Depending on how the Services are configured, these providers may process categories of account, billing, usage, communications, or workspace information.

The specific vendor mix may change over time. Unless Beamsi publishes a formal subprocessor register or a separate written enterprise agreement says otherwise, this Privacy Policy is intended as a general description of these operational relationships rather than a complete vendor inventory.

8. Retention

Beamsi may retain information for as long as reasonably necessary to:

• provide and maintain the Services
• preserve account and billing records
• support security, fraud prevention, auditing, and troubleshooting
• comply with contractual, legal, tax, accounting, or regulatory obligations
• resolve disputes and enforce agreements

Retention periods may vary depending on the type of information, account status, workspace state, legal obligations, operational needs, and whether data is required for backup, incident response, or defense of claims.

Deletion from an active interface does not guarantee immediate removal from backups, logs, cached systems, disaster recovery copies, or other retained operational records.

Beamsi may also preserve information where reasonably necessary for legal holds, insurance matters, audit support, abuse prevention, chargeback or dispute resolution, enforcement of agreements, or defense of actual or threatened claims.

9. Security

Beamsi uses administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, and destruction. These measures may include authentication controls, role-based access controls, logging, rate limiting, infrastructure protections, and operational monitoring.

No system, network, storage environment, or transmission method can be guaranteed secure. To the fullest extent permitted by law, Beamsi disclaims any representation or warranty that the Services will be immune from all security incidents, intrusions, interception, loss, or misuse.

You are responsible for maintaining the security of your own credentials, devices, networks, and internal systems used to access the Services.

10. International Processing

Beamsi may process or store information in the United States or other locations where Beamsi, its vendors, or its service providers operate. By using the Services, you understand that information may be transferred to and processed in jurisdictions that may have different data protection laws than your own.

Where applicable law requires additional transfer mechanisms or contractual controls, those may be addressed in a separate written agreement rather than in this general public policy.

11. Children

The Services are not directed to children, and Beamsi does not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to Beamsi improperly, contact Beamsi so the matter can be reviewed.

12. Sensitive Information

Unless expressly supported by the product and separately documented, customers should not submit highly sensitive personal information, protected health information, financial account credentials, government-issued identifiers, or other special-category data into the Services.

If a customer chooses to submit sensitive information, it does so at its own risk and remains responsible for ensuring the submission is lawful and appropriate for the Services.

13. Privacy Requests and Choices

Depending on applicable law and the nature of the relationship, a person may have rights to request access, correction, deletion, or restriction relating to certain personal information.

Beamsi may:

• require verification before acting on a request
• deny or limit a request where permitted by law
• direct the request to the relevant customer, workspace owner, or account administrator where that party controls the information in question
• retain information as needed for legal, operational, security, backup, accounting, or contractual reasons

Beamsi may not be able to satisfy a request where doing so would:

• conflict with law or legal process
• impair the rights of others
• undermine fraud, abuse, security, or reliability protections
• interfere with legitimate business records or required operational retention

Where workspace data is controlled primarily by a customer or workspace owner, Beamsi may require the requestor to contact that customer or workspace owner directly before Beamsi acts on the request.

14. Public Content and External Links

The Services may contain links to third-party websites, tools, or services. Beamsi is not responsible for the privacy, security, content, or practices of third-party properties. Accessing those third-party services is done at your own risk and subject to their own terms and privacy notices.

If a customer connects third-party tools, imports third-party data, or instructs the Services to process public or external-source information, the customer remains responsible for evaluating whether that collection and use is lawful and appropriate.

15. Changes to This Privacy Policy

Beamsi may update this Privacy Policy from time to time. Changes become effective when the updated policy is posted, unless a different effective date is stated. Continued use of the Services after an update may constitute acceptance of the revised policy to the extent permitted by law.

16. Contact

Privacy requests, legal notices, or questions about this Privacy Policy may be sent to hello@beamsi.com.

Until Beamsi publishes a different formal legal notice address or privacy-specific inbox, email is the primary public contact path for privacy matters.